Regional Head - Mumbai, India - Indbank Global Support Services Limited
Description
As a Regional Asset Head at Indian Bank's Wholly owned subsidiary, you will play a strategic role in shaping the financial landscape at regional level. Reporting directly to Head of Retail Assets, you will be responsible for assessing and evaluating financial performance of Retail Assets Business focusing vehicle loan and other loan products like Gold loan, Personal loan, Credit cards & educational loan, providing insights for growth, establishing financial objectives, and ensuring compliance with financial regulations. Your leadership will be crucial in overseeing the Retail Assets department and driving financial success in alignment with the company's growth plans & overall plan for retail asset business.
- Drive and achieve targets on a region wide scale for the Retail Assets business exclusively focusing on unsecured loan, Vehicle loan business and other products.
Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.
Monitor the overall performance of the FOS structure associated with the retail asset vertical (housing loan) and manage performance effectively.
Liaison with Head of Business and Head of Retail Asset, Team Leaders, and Bank Retail Assets officials to ensure smooth coordination of frontline business activities.
Ensure the optimal allocation of budgeted resources at all times.
Maintain productivity targets as agreed in line with budget and coordinate with HR to identify and address non-performing FOS executives.
Develop and oversee the training and development of FOS staff.
Activate sales channels to maximize reach and impact.
Establish lead management targets and standards to optimize sales conversion.
Manage performance metrics for the FOS team and ensure compliance with set standards.
Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
Execute a strategic plan to achieve sales targets and expand the customer base on Retail Assets business (vehicle loan & other loan products).
Exercise effective leadership through clear communication of the company's vision, active coaching, and development of the sales team. Compare sales results to goals and take appropriate action to correct when necessary.
Build and maintain connections to different channels, dealers, and aggregators to create referral arrangements to enhance flow of Retail Assets leads assigned for an associated region.
Work closely with Bank's Zonal Marketing officer.
Activate all necessary channels to operate as standalone unit within the revenue center.
Desired Skills:
- Business Leader possessing excellent communication skills, able to establish sustainable relationships with senior leadership team, employees, customers, suppliers, and regulators.
- Proven success in strategy, planning and execution of business plans.
- Team working and Relationship building.
- Ethical management and integrity; Established local connections and networks. - Being customer centric, to achieve customer satisfaction.
- Experience handling vendor & aggregator service would be an added skill for the role.