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- Answer and address incoming/outgoing phone calls promptly and professionally
- Prioritize calls based on urgency and importance
- Redirect calls to the relevant team members as needed
- Deliver outstanding customer service through phone interactions
- Follow up with clients and customers via phone when required
- Excellent written and verbal communication skills
- Strong attention to detail and organizational skills
- Ability to work independently and manage time effectively
- Proficient in Microsoft Office and Gmail
High Salary) CX Intern - India - Nua
1 week ago
Description
About Nua
Nua is a venture-funded, direct-to-consumer (D2C) brand transforming women's wellness in India.
Starting with our innovative, chemical-free and India's only fully customizable sanitary pads, we are on a mission to develop holistic and personalized solutions for solving real problems that women face. We do this by building a wellness platform with great products, an impactful community and a personalized customer experience.
With a growing community of over 10 lakh women, we are already India's largest and most engaged digital-first FemTech brand.
We have grown multi-fold with innovative, inclusive and effective products that are Made Safe certified and backed by science. We continue to co-create products with our community and fuel the D2C revolution through deep consumer insights and investments in technology.
We are passionate about making a difference and creating real impact in a fast-paced and wildly creative environment.
Intern Role
Job Summary
This internship offers an exciting opportunity to be part of a dynamic team working in the customer experience department.
Key Responsibilities:
Requirements:
Note:
This is a paid internship offering a unique opportunity to gain hands-on experience in a rapidly growing industry.
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