Technical Support Executive - Kati
Only for registered members Kati, India
1 month ago
Job summary
Our client, who is in the travel technology and information systems industry, is seeking a Technical Support Executive to join their team. The Technical Support Executive will be responsible for providing technical assistance to clients, ensuring seamless operation of systems, and maintaining customer satisfaction.
Responsibilities
- Provide timely and effective technical support to customers before and after sales.
- Install, configure, and troubleshoot computer systems, servers, and networks.
- Handle customer inquiries and offer step-by-step guidance to resolve technical issues.
- Document, monitor, and track customer issues through a ticketing system to ensure prompt resolution.
Job description
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