Network Security Engineer - Chennai, India - Movate

    Movate
    Movate Chennai, India

    1 week ago

    Default job background
    Technology / Internet
    Description

    HiGolla Sarveswar,

    Warm greetings from CSS Corp, Chennai

    We refer to your job application against our open positions.

    If you are interested to take up a career move with CSS Corp, please reply with your updated resume and with few details that are mentioned at the bottom of this email.

    Job Description for your reference.

    Position : Network Engineer (L1 Engineer)

    Experience : 2 – 5 years

    Job Location : Chennai - Perungalathur

    Job Responsibilities:


    • Handles first level calls/cases from Enterprise customers.


    • Case ownership, documentation and management


    • Customer Management, Setting right expectation, Situation handling.


    • Driving case progression as per the SLA


    • Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates


    • Backlog Management and meet the expectation set with customers.


    • Work on pending cases(backlogs) and drive towards closure


    • Periodic follow up as per SLA defined by the client.


    • Process, Queue Adherence and SLA awareness


    • Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.)


    • Knowledge Base Article Creation when there is an opportunity for it.


    • To contribute knowledge base and the knowledge sharing forum


    • Improving customer experience and Building relationship


    • Completing PCNSE certification within 120 days of go-live

    Technical skills:


    • 2+ years of experience in data networking, routing & switching & network security.


    • Network security experience is must.


    • Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).

    Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.


    • Experience in IPSEC VPN/SSL-VPN/NAT/GRE/


    • Experience on routing protocols – RIP V1/V2, OSPF, and BGP


    • Knowledge of Authentication Protocols like TACAS/RADIUS/LDAP will be an added advantage.


    • Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX, Palo Alto Networks will be an added advantage.


    • Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark.


    • CCNA, CCNP, Checkpoint Certification, CCSP, PCNSE certifications will be an added advantage.


    • Knowledge of Server Load Balancing (SLB), VRRP and IGMP