Head - Regional Sales & Operations - Hotel & Resorts (10-14 yrs) - Cochin/Kochi/Kerala, India - iimjobs

    iimjobs
    iimjobs Cochin/Kochi/Kerala, India

    Found in: beBee S2 IN - 1 week ago

    Iimjobs background
    Full time
    Description

    Responsibilities:

    Regional Sales & Operations is entrusted with the overall sales, administration and operation of the park, ensuring a seamless and exceptional experience for guests and associates.


    Key responsibilities include:

    Managing Customer Experience:

    • Implement strategies to enhance and maintain a positive and enjoyable customer experience within the park.
    • Develop initiatives to exceed guest expectations and uphold the brand's commitment to delivering products and services Beyond Expectations.
    • Business Development

    Strategic Planning and Development:

    • Formulate and execute strategic plans for the longterm success and growth of the park.
    • Identify opportunities for development and improvement in various operational aspects.

    Health and Safety Monitoring:

    • Oversee and enforce health and safety standards within park operations.
    • Implement measures to ensure the wellbeing and security of guests and associates.

    Revenue and Profit Oversight:

    • Take charge of monitoring and maximizing the park's revenue and profit.
    • Devise and implement strategies to achieve financial goals.

    People Management:

    • Demonstrate strong leadership in creating a culture of safety, fun, and growth opportunities for associates.
    • Foster an environment that promotes associate retention and satisfaction.

    Cost & Budgetary Controls:
    Head - Operations & Administration (Park Head) Implement effective cost and budgetary controls to optimize park operations.

    • Implement effective cost and budgetary controls to optimize park operations.
    • Ensure financial efficiency while maintaining highquality standards.

    Event Planning & Execution:

    • Plan, coordinate, and execute events within the park to enhance guest experience.
    • Align events with the overall goals and values of the park.

    Desired Candidate Profile:

    • Age between 3035 years.
    • Mandatory experience in the Kerala market.
    • Malayalam language proficiency is essential.
    • Proven track record in heading business operations.
    - Strong organizational and management skills.

    • Demonstrated success in team management and leadership.
    • Indepth knowledge of managing largescale operations.
    • Strong analytical and presentation skills.
    • Excellent communication skills.
    • Ability to thrive in a dynamic and fastpaced environment.