Client Relationship Executive - Mumbai - confidential

    confidential
    confidential Mumbai

    1 day ago

    Full time ₹350,000 - ₹900,000 (INR) per year *
    Description

    We are seeking a dynamic and client-focused individual to join our team as a Client

    Relationship Executive. This role is ideal for fresh graduates or professionals with up to two

    years of experience who have a passion for building strong client relationships and delivering

    exceptional service. As a Client Relationship Manager, you will act as the primary point of

    contact for our clients, ensuring their satisfaction and fostering long-term partnerships.

    Key Responsibilities

    • Build and maintain strong relationships with clients to understand their needs and expectations.
    • Serve as the primary point of contact for client inquiries, providing timely and effective solutions.
    • Work closely with internal teams to ensure client requirements are met and issues are resolved.
    • Assist in onboarding new clients, ensuring a seamless experience.
    • Monitor client accounts to identify growth opportunities and propose suitable solutions or services.
    • Prepare and deliver client performance reports, highlighting key insights and recommendations.
    • Actively seek and act on client feedback to improve service delivery and satisfaction.
    • Collaborate with sales and marketing teams to enhance client engagement strategies.
    • Stay updated on industry trends and company offerings to better serve clients.

    Skills and Qualifications

    • Masters degree in Operation, Supply Chain or a related field.
    • Strong interpersonal and communication skills (verbal and written).
    • Customer-focused with a proactive approach to solving problems.
    • Excellent organizational and multitasking abilities.
    • Ability to work collaboratively in a team-oriented environment.
    • Basic understanding of CRM software or willingness to learn.
    • Positive attitude and eagerness to learn and grow in a professional environment.

    Preferred Attributes

    • Prior internship or work experience in client servicing or customer relationship roles.
    • Proven ability to manage multiple client accounts efficiently.

    What We Offer

    • A supportive and collaborative work environment.
    • Professional growth opportunities through training and mentorship.
    • Competitive salary and benefits package.
    • Opportunity to work with a diverse and talented team.
    * This salary range is an estimation made by beBee
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