- Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.
- Educate customers on Microsoft 365 products and services, guiding them on best practices for improving productivity and collaboration.
- Assist customers in evaluating the potential benefits of a Microsoft 365 subscription, providing personalized recommendations and tailored demos.
- Advise on different subscription plans and features, helping customers choose the best option for their needs and budget.
- Guide customers through new subscriptions or enhancing existing ones, including step-by-step instructions and troubleshooting.
- Stay updated on the latest Microsoft 365 updates and enhancements, and communicate
- these effectively to customers.
- Document technical issues and solutions in a knowledge base.
- Collaborate with other technical support engineers to resolve complex technical issues.
- Ensure a high level of customer success, with a focus on moving customers from grace period to perpetual usage and increasing license utilization.
- Technical advisory or implementation experience in a Microsoft 365 environment.
- Strong consultative and chat communication skills, emphasizing clarity, empathy, and
professionalism. - Preferred certifications: MVP, MCT, MCSA, MCSE (not mandatory).
- RAVE experience (a plus but not required).
- Computer that is not joined to another company's domain, neither managed by any remote management – inventory systems or tools
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB RAM (16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk (256 SSD is recommended)
- LAN (local access network) required
- For security requirements, freelancers will not connect to the provided systems and tools using WiFi.
- A minimum of 25 Mbps download speed & 10 Mbps upload speed
- No 3rd-party antivirus software installed
- Media devices that are Teams compliant
- Microphone/headset with background noise canceling (not a phone headset)
- Webcam, preferably compatible with Windows Hello Technology
- Background check and authorization
- Identity check and location check
- Live hardware check confirming the technical specifications required for the role
- Payroll vendor documentation
- All your information will be kept confidential according to EEO guidelines.
- The hired candidates will be paid on a fixed pay, for tickets assigned/solved. Please submit a proposal with your desired budget, what your experience is with Microsoft 365 and its applications, along with any other information you'd like us to review in your proposal.
- We value diligence and teamwork
- Collaborate with subject matter experts and the team to ensure timely and effective case resolution
- Be a part of innovation and customer satisfaction to various large organizations
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Business Advisor
2 days ago
Clarion Technologies Pune, India**About **Clarion Technologies****: · Clarion Technologies is an IT services company providing customized software solutions to small & medium businesses globally in a broad spectrum of industries. With 20+ years of expertise in Digital Transformation, we help our customers to im ...
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Business Advisor
6 days ago
Yougtag Infotech Private Limited Pune, IndiaProvide critical and practical business advice and counsel to senior management and employees. · - Assist in strategic planning and decision making. · - Evaluate strategic options, cost implications, and implementation strategies. · - Develop and maintain positive relationships w ...
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Business Banking Advisor
1 week ago
Deutsche Bank Pune, India**Business Banking Advisor**: · **Job ID**:R0221808**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**: **Location**:PuneOur values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture refl ...
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Business Banking Advisor
1 week ago
Deutsche Bank Pune, India**Business Banking Advisor**: · **Job ID**:R0221808**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**: **Location**:PuneOur values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture refl ...
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Finance Business Advisor
4 days ago
Deutsche Bank Pune, India**Job Title · - Finance Business Advisor, AVP** · **Location · - Pune** · **Role Description** · It is crucial for the bank to understand how profitable each businesses activity is and Finance has a responsibility to understand precisely the resource commitment the bank makes to ...
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Business Intelligence Advisor
1 week ago
Vodafone Pune, India**Description**: · - The Business Intelligence Advisor supports in the delivery of Business Intelligence (BI) capabilities, which play a key role in strategic planning and allow the organisation to gather, store, access and analyse business data to inform decision-making. The Bus ...
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Upwork Pune, Maharashtra, India**Company Description** · Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Proactive Business Advisors**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you ha ...
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Flm Agency Partner
1 week ago
TMI Group IN Pune, India**Job Information**: · - Salary · - **₹ **- No. of Openings · - **1 opening**- Required Skills: · - **good communication skills,local language must**- Job Experience: · - **1 - 5 years**- Job Qualifications · - **Bachelor's Degree** · 1. Scout for potential who can be effective a ...
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Adm/aadm
1 week ago
Global India Consultants Pune, IndiaFollowing Sales process & Reporting regularly · Job Responsibilities : - Training of advisors regularly on products & concepts · - Assisting advisors in making business plans and Targets · - Joint calls for client acquisition & client retention · - Joint calls for Group insurance ...
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Financial Advisor
2 days ago
ASAAETA Pune, India**Financial Advisor Job Description** · Financial advisors advise clients on investments, taxes, estate planning, college savings accounts, insurance, mortgages, and retirement. They are also known as personal financial advisors, financial planners, financial advisers, financial ...
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Equity Advisor
1 day ago
A2Tech Consultants Pune, India**Job Description - Equity Advisor** · **Company Name**: Motilal Oswal Finance Service ltd · **Designation**: Equity Advisor · **Location**: Shivaji Nagar, Pune · **Salary:Upto 5.5 LPA** · **About Company**: · " **Motilal Oswal Financial Services Ltd** (MOFSL) was set up by **Mot ...
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Rdm
3 days ago
Deputize Consultancy Private limited Pune, IndiaRecruit · The primary role is to drive quality recruitment of Life · Advisors and build up the agency business. · Coach · Develop Life Advisors to make them self dependent by · setting goals for them, conducting reviews and assisting them · in their career path with Kotak Life In ...
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Executive
5 days ago
Vodafone Pune, India**Description**: · - The Finance Services Advisor provides advice and carries out accurate and timely processing of financial transactions within a shared services environment. The Finance Services Advisor performs tasks using finance systems, defined procedures and processes to ...
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Insurance Executive
3 days ago
Karizma Konnect Pune, IndiaResponsible for quality team development and playing important role in expanding · the market · - Building Distribution Network: Build a robust and profitable distribution network · of Advisors & FLS. · - Productivity & Activation: To manage productivity and activation of the Adv ...
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Training Coordinator
1 day ago
AllianceBernstein Pune, Maharashtra, IndiaTRAINING COORDINATOR · Job Responsibilities- Schedule and facilitate the delivery of all Associate, Coordinator and Advisor Training sessions; handle logistics for all programs which includes but is not limited to scheduling presenters, booking meeting rooms, sending out session ...
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Salesforce Solution Architect
1 week ago
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Service Advisor
4 days ago
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Enterprise Arch. Strategic Advisor
1 week ago
NTT DATA Pune, IndiaWe are currently seeking a Enterprise Arch. Strategic Advisor to join our team in Pune, Mahārāshtra (IN-MH), India (IN). · **Enterprise Architect** · **Pune Remote** · **Overview** · We are currently recruiting an Enterprise Architect to join our highly capable EA & Consulting te ...
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Enterprise Arch. Strategic Advisor
1 week ago
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Equity Advisor
1 week ago
Credicus Business Solutions Pvt Ltd Pune, India**Hiring for Motilal Oswal As PCG Advisor and Equity Advisor** · Advising Ultra HNI clients on equity, derivatives, currency & commodity markets. Managing large customers with book size of 25lacs & above. · Building strong rapport with Business associate to bring business scalabi ...
795 - M365 Proactive Business Advisor (English) - Pune, India - Upwork
Description
Job DescriptionWhat you'll do:
The initial customer contact is made via email, with the goal of converting this initial interaction into a phone call. All technical and business-related dialogue is conducted during this call, where you engage in a personalized dialogue with customers to identify their unique business and technical needs and advise them on the best architecture and product-workloads to suit their requirements.
Requirements:
Device Requirements (a live verification will be conducted to ensure the following requirements are met prior to the start of the engagement):
Device Specifications:
If you are selected to move forward you will need to complete the following steps with our onboarding team:
Why Choose Us?