No more applications are being accepted for this job
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Good knowledge of customer relationship management (CRM) software
- Computer literacy, including proficiency in MS Office
- Prior experience in the construction industry is preferred
- Ability to work independently and collaborate with team members
- Attention to detail and organizational skills
- Female candidates are preferred for this role
- Build and maintain strong relationships with new and existing customers
- Understand customer needs and recommend appropriate products/services
- Ensure excellent customer service by addressing customer inquiries, issues, and complaints in a timely manner
- Collaborate with the sales team to achieve sales targets
- Manage and update customer database in the CRM system
- Prepare and analyze sales reports
- Conduct market research to identify potential leads and market trends
- Assist in organizing sales and marketing events
- Stay up-to-date with industry trends and developments
CRM Executive - Shivamogga, India - Boomaa Consultants - India
Description
Job Overview
We are seeking a talented and motivated CRM Executive at Boomaa Consultants - India. As a CRM Executive, you will be responsible for managing and maintaining customer relationships, ensuring excellent customer service, and supporting the sales team in achieving targets. This is a mid-level position requiring 4 to 6 years of experience. The job location is Shimoga, Karnataka, India, and the employment type is Full-Time.
Qualifications and Skills
Roles and Responsibilities