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- Take ownership of customer issues
- Troubleshoot problems and drive resolutions
- Escalate unresolved issues to relevant internal teams
- Collect prompt and accurate customer feedback
- Document knowledge as solution articles
Customer Service Associate Job - Gurgaon, India - Paisabazaar
Description
About the job:
Key responsibilities:
Deadline:
:59:59
Other perks:
Informal dress code, Health Insurance
Skills required:
MS-Office, Problem Solving, English Proficiency (Spoken), English Proficiency (Written), Effective Communication and Negotiation & Problem-solving
About Company:
is India's largest online marketplace for financial products, with over 30 million customers visiting the platform every month from more than 1200 cities and towns.Paisabazaar was co-founded in 2014, to make personal finance decisions easy, transparent, and convenient for India.
Through technology and data innovations, along with a lot of hard work, we intend to make complex decisions simple for you.
A philosophy that has helped us become India's No.1 personal finance platform & the only independent digital organization to disburse over 12,000 crores of loans on an annualized basis.
Using data and technology innovations, we help customers choose the best & the most-suited financial products. Since 2014, we have earned the trust and goodwill of over 22 million consumers.We continue to work hard to help you make the best financial decisions and provide the best experience on our platform.