CRM Consultant - Sany, India - Eazy ERP Technologies Pvt Ltd

Description

About theCompany:EAZY BusinessSolutions () was incorporated in 2007 in associationwiththe Singhal Group one of NCR s mostreputed companies in Financial Services and RealEstateSolutions. The Singhal Group has beenat the forefront of creating brands such as KrishinReal Estate and offers a wide range offinancial consulting services in PersonalIndustrialBusiness and Institutionalsegments.

Today with a team of dynamic andexperienced professionals at its helm EAZYBusinessSolutions has become one of thefastest growing ERP Product Project Development andITconsulting companies.

It has a veritablePanIndia presence allowing great reachandaccessibility to companies across thenation.

Roleand responsibilities:Collaborate with clients to understand their business processes andrequirements forCRMimplementation. Conduct comprehensive needsanalysis to recommend suitable CRMsolutions. Develop detailed project plansoutlining the CRM implementation processincludingtimelines milestones and resourcerequirements. Work closely with projectstakeholders to ensure alignment with businessobjectives. Customize CRM systems to meetclientspecific needs and industry standards.
Collaborate with IT teams to integrate CRM systems with existingapplicationsanddatabases. Providecomprehensive training sessions to endusers and client teams on CRMsystemfunctionality.
Offer ongoing support and troubleshooting assistance to addressuser queriesandissues. Conductthorough testing of the CRM implementation to identify and resolveany issuesbefore systemgolive. Create and maintain detaileddocumentation of CRM configurations customizationsandprocesses. Providerecommendations for system enhancements andupdates.

Other Skills:Bachelor's degree in Business IT or a relatedfield. Proven experience in CRMimplementation configuration and support.
Strong knowledge of CRM platforms (e.g. Salesforce MicrosoftDynamics CustomCRM'sEtc) Excellent communication andinterpersonal skills. Project managementexperience is a plus. Certification inrelevant CRM technologies is desirable.
Analytical mindset with problemsolvingskills. Detailoriented and highlyorganized. Ability to work independently andcollaboratively within a team.
Customerfocused approach with a commitment to deliveringhighquality solutions.
crm,crm integration,crmprogram management