- 1-3 years of experience as a Floor Manager or in a similar role in the hotel industry
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Attention to detail and ability to multitask
- Knowledge of hotel procedures and standards
- Ability to handle guest complaints and requests effectively
- Familiarity with health and safety regulations
- Ability to work well under pressure and in a fast-paced environment
- Proficiency in MS Office and hotel management software
- Manage and supervise the housekeeping staff on the hotel floors
- Ensure all rooms are clean, well-maintained, and in order
- Coordinate with other departments to resolve guest-related issues
- Inspect and report any maintenance or repair needs
- Train new housekeeping staff on hotel procedures and standards
- Monitor and maintain inventory of cleaning supplies and equipment
- Implement and enforce hotel policies and procedures
- Handle guest complaints or requests in a professional and timely manner
- Ensure compliance with health and safety regulations
- Collaborate with other hotel managers and departments to improve guest satisfaction
Floor manager - Hyderabad, India - Gamut HR Solutions
Description
Company Overview
Gamut HR Solutions is a leading recruitment agency dedicated to helping individuals find the right kind of job. With 2-10 employees, we provide personalized services to both job seekers and employers. Our headquarters is located in Hyderabad, and you can learn more about us on our website:
Job Overview
We are seeking a highly organized and detail-oriented Floor Manager to oversee the operations of our hotel's floors. As a Floor Manager, you will be responsible for ensuring the smooth running of the hotel floors, managing the housekeeping staff, and maintaining the cleanliness and orderliness of the rooms. This is a full-time position based in Hyderabad, Telangana, India, and requires 1 to 3 years of experience in a similar role.
Qualifications and Skills
Roles and Responsibilities