Opening For Customer Support Executive - Remote - Vishal Consultants

    Vishal Consultants
    Vishal Consultants Remote

    2 days ago

    Full time
    Description

    Roles and Responsibilities

    • Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
    • Provide accurate information on products/services to customers through effective communication.
    • Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
    • Maintain records of all interactions with customers using CRM software
    • Collaborate with internal teams

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