- Designation: Help Desk Engineer
- Notice Period: Immediate to 30 Days
- Walk-in-Date: 1st April 2024
- Walk-in-Time: 11am to 1pm
- Venue: Cessna Business Park, Kadubeesanahalli, Bangalore
Help Desk Engineer - Greater Bengaluru Area, India - Infiniti Research Ltd.
Description
About us:
Infiniti Research is a global leader in next-gen custom market research and market intelligence services. We enable clients in more than a dozen industries to tackle challenges and navigate complexities by offering timely, incisive market insights.
Founded in 2003, Infiniti Research has over 19 years of experience in offering custom market research services focused on driving innovation in global markets. Our cross-functional teams comprising domain experts, analysts, and consultants are dedicated to researching B2B segments and delivering unsurpassed market intelligence to fuel the most challenging decisions impacting businesses.
In a world where radical shifts are redefining the business milieu, we believe smart market research and advanced market intelligence solutions can equip companies with the insight required to analyze and exploit tailwinds. With a strong commitment to service excellence and passion for every client's success, we provide best-in-class market research services and forward-looking intelligence to propel growth. Our always-on approach to learning has helped us to remain relevant and at the forefront of research methodologies to drive change and create a better future for all our clients.
Company Website:
We are conducting Walk-in-Interview for Help Desk Engineer who have 0-1 year of work experience with good communication & strong technical skills. Please find below details for the interview.
Job Description
1. To configure, install, support and maintain IT hardware and software - PCs, laptops, printer, Windows operating systems, applications software, mobile
2. Responsible for Helpdesk Support on desktop software & hardware and work with service providers in case of hardware failure
3. To follow up procurement & delivery of hardware/software that are required by users
4. Takes responsibility for projects as assigned timelines and deliverables
5. Basic networking skills to include TCP/IP, DNS, WINS and DHCP with exposure to desktop network connectivity diagnostics and troubleshooting (LAN, WAN , Multicast ,Firewall)
6. Versed in various remote access technologies (VPN, RDP,)
7. Versed in supporting the Microsoft Office 365, Outlook/word/excel
8. Installing and configuring office computer systems windows and MAC laptop/Desktop.
9. Meeting with user to diagnose software, networking, or hardware issues in office or in Remote.
10.Providing technical support on-site or via remote-access systems.
11. Repairing hardware malfunctions, software issues, and networking problems.
12. Maintaining good client relations.
13. Tracking and managing work records.
14. Compiling job reports.