Senior Technical Consultant - New Delhi - Black Box

    Black Box
    Black Box New Delhi

    6 days ago

    ₹2,500,000 - ₹4,500,000 (INR) per year *
    Description

    Senior Technical Consultant

    Job Description:

    As a Senior Technical Consultant, you will be responsible for providing exceptional client service by resolving complex technical problems involving hardware, software, network and connectivity issues.

    • Provide Tier 3 escalation support for clients requiring expert troubleshooting on various technical matters.
    • Identify, research, analyze, diagnose and resolve escalated technical problems in a quality and timely manner.
    • Determine the need to deploy field service resources required to deliver client service requests via incident management and dispatch processes through the service desk.

    Key Responsibilities:

    1. Analyze logs and resolve incidents within SLA
    2. Coordinate with telecom/vendor teams for trunk and routing issues

    Strong knowledge of Genesys Engage Architecture Experience in Call Routing & Strategy Designer Understanding of SIP , VoIP , And CTI Integrations Hands-on experience with T - Server SIP Server Config Server URS Stat Server Basic knowledge of Linux / Windows server administration SQL knowledge For report validation Log analysis And Troubleshooting skills Accountability < H4 Preferred Skills : < P STYLE ="FONT-SIZE : 14PX ;">Experience With Genesys Cloud CX Knowledge Of GVP (Genesys Voice Platform) Integration experience with CRM (Salesforce , etc.) Exposure To Reporting tools

    * This salary range is an estimation made by beBee
  • Work in company

    Technical Consultant

    Only for registered members

    We are looking for a highly skilled and experienced Technical Consultant / Senior Technical Consultant to join our team in the IT Presales department. · The ideal candidate will have 2 to 5 years of experience. ...

    New Delhi

    1 month ago

  • Work in company

    Technical Consultant

    Only for registered members

    The Role: · Company: Total Shape · Location: Work From Home (Remote) · Salary: $3,500 – $4,200 per month (depending on experience) · Role Overview: · We are seeking a skilled Technical Consultant to join our team remotely. This role involves providing technical expertise, impleme ...

    New Delhi

    6 days ago

  • Work in company

    Technical Consultant

    Only for registered members

    +h2>Job Summary · As a Technical Consultant, you will play a key role in optimizing the use of digital platforms and technology solutions. · Post qualification experience of over 6 years in the area of IT system implementation and project management. · Lead and manage e-governanc ...

    Delhi, NCR

    1 month ago

  • Work in company Remote job

    Technical Consultant

    Only for registered members

    We are seeking a highly experienced Microsoft Dynamics 365 Retail POS Technical Consultant with strong hands-on expertise in D365 Commerce / Retail POS development. · Microsoft Dynamics 365 Retail / Commerce POS 8+ years · Strong hands-on experience with MPOS, CPOS, and Store Com ...

    Delhi, NCR

    1 month ago

  • Work in company

    Technical Consultant

    Only for registered members

    We are looking for a skilled Technical Consultant – Cloud Services with strong hands-on experience in Microsoft Office 365 / Microsoft 365 environments. · The ideal candidate will be responsible for ensuring high availability, security, performance and user support across cloud c ...

    Delhi, Delhi

    3 weeks ago

  • Work in company

    Technical Consultant

    Only for registered members

    We are looking for a skilled Technical Consultant Cloud Services with strong hands-on experience in Microsoft Office 365 Microsoft 365 environments. The ideal candidate will be responsible for ensuring high availability, security, performance, and user support across clou ...

    New Delhi

    1 week ago

  • Work in company

    Technical Consultant

    Only for registered members

    Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders. · ...

    New Delhi

    1 month ago

  • Work in company

    ServiceNow Technical Consultant

    Only for registered members

    Müller's Solutions seeks an experienced ServiceNow Technical Consultant to deliver high-quality solutions to clients. · ...

    Delhi Full time

    1 month ago

  • Work in company

    Associate Technical Consultant

    Only for registered members

    We are looking for a skilled Associate Technical Consultant – Cloud Services with strong hands-on experience in Microsoft Office 365 / Microsoft 365 environments. · Ensure high availability and optimal performance of Microsoft 365 services including Exchange Online, SharePoint On ...

    Delhi, Delhi

    3 weeks ago

  • Work in company

    Technical Consultant-Rubrik

    Only for registered members

    Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we ...

    Delhi, India Full time

    5 days ago

  • Work in company

    D365 Technical Consultant

    Only for registered members

    This is a full-time role for a D365 Technical Consultant. The consultant will design, develop and customize Microsoft Dynamics 365 solutions to meet complex business needs. · ...

    New Delhi

    1 month ago

  • Work in company

    ServiceNow Technical Consultant

    Only for registered members

    Müller's Solutions is looking for an experienced ServiceNow Technical Consultant to join their dynamic team. · ...

    Delhi

    1 month ago

  • Work in company

    Technical Support Consultant

    Only for registered members

    · Job Description · An ideal candidate for the International   voice based inbound sales process. Must have excellent communication skillset   for inbound sales. · Job Function · Technical Sales Executive (Tier -2 ) · Education · UG - Any Graduate - Any Specialization  · PG - An ...

    New Delhi, India ₹2,500,000 - ₹3,500,000 (INR) per year

    1 week ago

  • Work in company

    Technical Consultant-Rubrik

    Only for registered members

    Technical Consultant-RubrikDelhiFull timeExclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to s ...

    Delhi, India Full time

    5 days ago

  • Work in company

    Technical Safety Consultant

    Only for registered members

    This Position reports to: Senior Engineering Manager · Your role and responsibilities · In this role you will be working as senior consultant to lead engagements across process industries (Oil & Gas, Chemicals, Power/Utilities, Refining & Petrochemicals) and allied sectors. Youll ...

    Delhi, NCR

    1 week ago

  • Work in company

    Functional and Technical Consultant

    Only for registered members

    We are looking for experienced Functional and Technical Consultants with strong exposure to Wealth Management and Private Banking platforms. · ...

    New Delhi

    1 month ago

  • Work in company

    Associate Technical Consultant

    Only for registered members

    We are looking for a skilled Associate Technical Consultant Cloud Services with strong hands-on experience in Microsoft Office 365 Microsoft environments. The ideal candidate will be responsible for ensuring high availability, security, performance, and user support ac ...

    New Delhi ₹350,000 - ₹900,000 (INR) per year

    1 week ago

  • Work in company

    ServiceNow Technical Consultant

    Only for registered members

    Müller's Solutions is on the lookout for an experienced ServiceNow Technical Consultant to join our dynamic team. In this pivotal role, you will leverage your technical expertise to deliver high-quality ServiceNow solutions to our clients. You will work closely with stakeholders ...

    Delhi ₹800,000 - ₹2,200,000 (INR) per year

    1 week ago

  • Work in company

    Temenos Technical Consultant

    Only for registered members

    Müller's Solutions is seeking a highly skilled Temenos Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in the Temenos banking platform to provide technical solutions that enhance our clients' operational efficiencies. You will work cl ...

    Delhi

    1 day ago

  • Work in company

    Technical Consultant-Rubrik

    Only for registered members

    Strong understanding of network design principles, strategies and best practices · In depth understanding of TCP/IP protocol stack and operation · Good knowledge of Network Security technologies such as Firewall, Proxy, LDAP, SAML, MFA, Antivirus, NAC / authentication, Certificat ...

    New Delhi

    3 days ago

  • Work in company

    GSI Technical Consultant

    Only for registered members

    We're looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.The role is responsible for building technical relationship with the GSI globally and creating new markets and opportunities for Hitachi's solut ...

    New Delhi Full time

    2 months ago

Jobs
>
Senior technical consultant
>
Jobs for Senior technical consultant in New Delhi