Sr Process Associate - Bengaluru, India - ContinuServe

Description

Work location: Electronic City, Bengaluru, Karnataka.

Shift timings: 5:30 PM to 2:30 AM

Exp: 7+ to 8 Yrs

Notice Period - Immediate to Maximum 20 Days Time*

NOTE - WORK FROM OFFICE

Key Responsibilities

Highly skilled and experienced Collections Resource of expertise in US business to business collections.

Known for a deep understanding of accounts receivable (AR) and a proven track record of effectively reducing AR.

Implementing advanced technologies and leveraging comprehensive skills to streamline the credit/debit adjustment process, ensuring prompt and accurate receivables and credit hold analysis.

Strong leadership abilities and coordinating with other function to achieve project goals.

Committed to delivering exceptional results, driving financial performance, and optimizing revenue cycles.

Ensuring continuous interaction with the clients to make sure that area of concern can be worked upon for improved service levels.

Outlined some key requirements:

Experience in international debt collection.

Manage bad debt write off in accordance with the credit Policy.

Daily Collection Report / DSO Review

Maintain KRA of Team Member

Solve Client Service Issue & resolving disputed items for overall function.

To closely monitor the stage payments from project customers

Preparing financial report to share with regional controllers.

Analyse and define TAT for high value invoices.

To ensure credit policy adherence to the accepted standards.

Managing processes and monitoring the overall functioning of processes; identifying improvement areas and implementing measures to maximize customer satisfaction level.

Mandatory skills:

Commitment to excellent customer service

Excellent written and verbal communication abilities

Ability to prioritize and manage multiple responsibilities

7-8 years of Collections experience Business to Business

Completed graduation in Accounting stream.