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    International voice Executive - Chandigarh, India - Saicooper Hr Extension Pvt. Ltd.

    Saicooper Hr Extension Pvt. Ltd.
    Saicooper Hr Extension Pvt. Ltd. Chandigarh, India

    1 week ago

    Default job background
    Full time
    Description

    RESPONSIBILITY:

    Review customer service notes

    Check status of services on account in diagnostic tools

    Take appropriate steps to resolve customer's problems

    Troubleshoot technical issues related to customers services

    Communicate effectively and close the loop with clients in case of observations

    Update status in internal as well as client tools

    Meet process expectations with high quality standards and adherence to SLAs.



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