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    production support engineer level 1/ 2 - Delhi, India - Blackridge Group

    Blackridge Group
    Blackridge Group Delhi, India

    2 months ago

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    Description
    Job DescriptionPRODUCTION SUPPORT ENGINEER LEVEL 1/ 2Missions:Supervise and control the availability of the production environment and control the production backups

    Monitor the smooth running of batch processing of production and test environments

    Provide

    Level 1

    and

    2

    support, and contribute to resolving incidents and problems

    Inform the business lines of any deterioration and/or interruption of services

    Coordinate the provision of test environments within the given timeframe

    Write and update operating documentation and takeover instructions


    Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool.


    Prerequisites :
    A degree in Computer Science (at least 2 years in higher education), with previous experience in a similar position

    Very good knowledge of

    Unix

    and

    Windows

    environment and Scheduling tools (Control-m ideally)

    Team Spirit and Strong client service orientation.

    If you are interested, please send your application at or

    contact us at the following number for further details at

    RequirementsPRODUCTION SUPPORT ENGINEER LEVEL 1/ 2 Missions: Supervise and control the availability of the production environment and control the production backups Monitor the smooth running of batch processing of production and test environments Provide Level 1 and 2 support, and contribute to resolving incidents and problems Inform the business lines of any deterioration and/or interruption of services Coordinate the provision of test environments within the given timeframe Write and update operating documentation and takeover instructions Contribute in maintaining and optimizing internal system management processes, within a framework based on ITIL, with a service management tool


    Prerequisites :

    A degree in Computer Science (at least 2 years in higher education), with previous experience in a similar position Very good knowledge of Unix and Windows environment and Scheduling tools (Control-m ideally) Team Spirit and Strong client service orientation.

    If you are interested, please send your application at or contact us at the following number for further details at

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