Telesales - Mumbai, India - Nexus Hire

Description

Overview:

The Telesalesposition is crucial to our organization as it plays a pivotal rolein driving sales revenue and maintaining customer relationships. Asa Telesales representative you will be responsible for reaching outto potential customers understanding their needs and persuasivelycommunicating the value of our products orservices.

KeyResponsibilities:

• Initiate salescalls to potential customers
• Understandcustomer needs and offer solutions
• Utilizesales techniques to build rapport and closedeals
• Maintain a high level of productknowledge
• Reach monthly salestargets
• Manage and update customerdatabases
• Handle customer inquiries and resolveissues
• Follow up with customers to ensuresatisfaction
• Collaborate with the sales team tomeet goals
• Adhere to telesales policies andguidelines
• Keep abreast of product updates andmarket trends
• Provide feedback on customerpreferences and trends
• Attend sales trainingand meetings
• Prepare and submit salesreports
• Adhere to productivity and qualitystandards

RequiredQualifications:

• High school diplomaor equivalent
• Proven experience in telesales ora similar role
• Demonstrated ability to achievesales targets
• Excellent communication andinterpersonal skills
• Strong negotiation andpersuasion abilities
• Customer serviceorientation
• Ability to work well in a teamenvironment
• Resilience and ability to handlerejection
• Proficiency in CRM software and MSOffice
• Understanding of sales performancemetrics
• Good time management and organizationalskills
• Flexibility to work inshifts
• Problemsolving and conflict resolutionskills
• Adherence to sales ethics andcompliance
• Ability to multitask and prioritizetaskseffectively

LocationChandivaliMumbaiLanguage known : Hindi Marathi ( ODIA BENGALITamilTeluguMalayalam & Kannada)Rotational Off

communication,customerservice,negotiation,bengali,conflictresolution,skills,customer