Sr. D&T Process Automation Engineer - Mumbai, India - General Mills

Description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Position Title

Sr. D&T Process Automation Engineer

Function/Group

Digital & Technology

Location

Mumbai

Shift Timing

Regular

Role Reports to

D&T Manager – Process Automation

Remote/Hybrid/in-Office

Hybrid

ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.

The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through a provided Link.

Purpose of the role

This role will be part of a global talented IT team. This role would lead, design, and deliver innovative solutions for improving business processes using following automation toolsets; Automation Anywhere RPA, Win-shuttle SAP Master Data, and ServiceNow App-Engine.

KEY ACCOUNTABILITIES

70%of Time

· Understand, Design, Develop, Deliver, and Improve Process Automations (PA) while following Process Automation COE guidelines.

· Solve day to day technical issues arising from running Automation -enabled processes and provide timely resolutions. Adhere to Support SLA Benchmarks and Keep The Lights On.

· Collaborate with business SME to create process documentation in line with technical requirements and translate process flows into technical design and solutions.

· Automate processes within defined scope and as per automation program timelines.

· Manage scope changes through appropriate change control boards.

· Ensure relevant approvals are taken from stakeholders during lifecycle of developing and deploying automations and workflows.

· Create and maintain appropriate documentation for the solutions, test procedures and scenarios during Development, UAT and Production phase.

· Design solutions which enable integration of Automation tool with enterprise/external applications such as SAP, CRM, Web Portals, and On-premise & Cloud Applications.

· Build prototypes, add new features, troubleshoot existing issues, and re-engineer existing solutions for improving performances and further automation of solutions.

· Completes work assignments and priorities by coordinating and communicating with global stakeholders.

30%of Time

· Provide first point of contact support and coaching to other developers who utilized these technologies.

· Be open to learn any additional technologies that could further advance our capabilities.

· Partner with global stakeholders to identify issues/opportunities and take initiative to implement.

· Embrace a continuous improvement mindset to bring improvement in the existing processes.

· Interaction with Vendors on Upgrades, New Releases & Issues Management.

· Evolve the Automation COE by Standardizing Best practices and continuously learning.

MINIMUM QUALIFICATIONS

· Minimum Degree Requirements: Full Time graduation from an accredited university (Mandatory)

· Minimum years of related experience required: 6 to 8 years

Specific Job Experience or Skills Needed

· Must have

· Technical leadership on Robotic Process Automation & ServiceNow App-Engine development

· Hands on Experience on Dot Net/ C#/ VB/ C++ / Visual Studio.

· Hands on Experience on Oracle, SQL databases or any other Relational Databases.

· Hands on Experience in any JavaScript

· Experience in Office 365 Integrations

· REST/SOAP Integrations

· Good to have

· Basic understanding and experience of SAP (Preferred)

· Fundamental knowledge of any workflow development/MS InfoPath/PowerApps/ Win-shuttle (Preferred)

· Good knowledge of Automation Anywhere 360

· Good Knowledge of Dev-ops Tools

· Knowledge on SharePoint 2010/2013.

· Knowledge of any JavaScript Frameworks like (Angular/ jQuery / Knockout / React /Vue.)

· Knowledge of ServiceNow Framework

· Knowledge of any Intelligent OCR Tool

· Knowledge of any Process Mining Tools

· Understanding of Cloud Based Systems

Competencies/Behaviors required for job

· Excellent customer service orientation

· High attention to detail, quality of results, and a holistic problem-solving approach

· Ability to work highly autonomously as well as work effectively in teams

· Adaptable to changing business needs

· Strong learning agility

· Ability to manage well to tight deadlines

· Strong multi-tasking skills

PREFERRED QUALIFICATIONS

· Preferred Degree Requirements: Masters

· Preferred Major Area of Study:- Computer Science

· Required Professional Certifications: RPA, ServiceNow App Engine, Dot Net, and SQL/Oracle

· Preferred Professional Certifications: SAP (any module), SQL/Oracle, Win-shuttle

· Preferred years of related experience: 8 to 10 years

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.