Service Operation Executive - Bengaluru, India - VEDANTU INNOVATIONS PRIVATE LIMITED

    VEDANTU INNOVATIONS PRIVATE LIMITED
    VEDANTU INNOVATIONS PRIVATE LIMITED Bengaluru, India

    1 week ago

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    Full time
    Description

    About the Job

    You will be handling complete Service Salesforce account management, mapping and new requirement changes on a day to day basis. Should take the ownership on resolving the issues and helping out the team use Salesforce flawlessly.

    Responsibilities

    Creating a Salesforce account and completing the mapping.

    On request updating the ticket queue and the agent list.

    Building the reports in Salesforce.

    Verifying the user mapping data.

    Creating a dashboard view for the team.

    Handling administrational tasks.

    Must-Have Skills

    At Least a year experience as a Salesforce administrator changes.

    Knowledge on Salesforce Administration and Sales, Service cloud changes.

    Excel formulas to validate the mapping.

    Creating Dashboards and reports in Salesforce.

    To use google sheets