Customer Support Team Lead - Noida
3 weeks ago

Job summary
The Customer Support Lead is responsible for overseeing daily support operations and leading a team of customer support representatives to ensure an exceptional customer experience.Responsibilities
- Lead, mentor, and motivate a team of customer support representatives.
- Act as an escalation point for complex or high-priority customer issues.
- Ensure timely, accurate, and professional responses across all support channels (email, chat phone social media etc.)
Job description
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