IT APPLICATIONS 3 Professional - Kolkata
2 weeks ago

Job summary
Join Lexmark and Xerox in a bold and shared vision. As a Genesys Cloud Support Specialist, you will be responsible for the operational management of contact center platforms.Perform daily health checks and monitor system status to ensure high availability. Manage incidents and perform MACD operations including user roles skills workgroups stations managed phones status messages recording policies schedules standard dial plan changes.
Job description
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