Customer Service Associate - Ludhiana, India - hellowork

    hellowork
    hellowork Ludhiana, India

    1 month ago

    Default job background
    Full time
    Description

    Position : Customer Service Associate (Only Males)

    Experience Fresher can apply

    Salary 15k 20k + Overtime

    #18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab (Local Preff.)

    Candidates required with good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.

    Responsibilities

    Contact potential or existing customers to inform them about a product or service using scripts.

    Answer questions about products or the company

    Ask questions to understand customer requirements and close sales

    Direct prospects to the field sales team when needed

    Enter and update customer information in the database

    Take and process orders in an accurate manner

    Handle grievances to preserve the companys reputation

    Keep records of calls and sales and note useful information

    Openings 5-6