- Provides input to product strategy and roadmap deliverables, including assessment/estimates for new features, regulatory requirements, and introduction of new technologies.
- Manages large to moderate-sized applications software development projects evaluating and taking accountability for progress and results
- Ensures projects are completed on time and according to corporate quality standards.
- Prioritizes schedules and allocates resources for software development projects in accordance with the Product Roadmap.
- Performs or facilitates all aspects of project planning on customer-support related projects, including coordination resources, schedules, task assignment, project milestones, risk assessment, recommendations, and status reporting
- Promotes a culture that instills a focus on the customer by understanding their needs and delivering value with each interaction.
- Researches escalations from support when a more technical skill set is required and recommends solutions to customer reported problems.
- Communicates to other internal departments on the status of resolution to customer issues, participates heavily in the user acceptance process of a new release and developing and delivering resolutions to customer problems as appropriate.
- All other duties and responsibilities as assigned.
- Strong ability to organize, prioritize, make decisions, and drive positive results
- Proven leadership and people skills including the ability to delegate responsibility effectively and hold people accountable.
- Demonstrated planning skills to determine and meet departmental objectives.
- Understanding of software development methodologies and industry accepted software quality standards.
- Resourcefulness and ability to take the initiative in development and completion of work projects.
- Superior Ability to work and communicate with clients and other departments in an effective and positive manner
- Excellent understanding of the business applications deployed in healthcare organizations or the ability to apply unrelated knowledge to the healthcare industry.
- Successful track record leading or managing major projects in a regulated environment.
- Bachelor's degree in Computer Science, Information Science, Software Engineering, related discipline, or equivalent experience.
- Minimum of 7 years of software development or related experience with proven success at meeting deliverable deadlines at measurable levels of quality.
- Minimum 2 years' management experience
- Previous experience in bioinformatics or genetics software development.
- 3 years' software development experience in a healthcare environment
- Experience working with a globally dispersed Team
- Master's degree in a relevant discipline
- Experience in any programming language, .Net stack of technologies highly preferred.
- Experience in API Testing (ideally RESTful APIs, using http client).
- Experience in working Agile methodologies.
- Exposure to Cloud technologies( AWS,AZURE ), DevOps ( CI/CD)
- Any experience with healthcare sector is highly desirable but not compulsory.
- 5-15 direct reports
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