Senior Customer Enablement - Chennai, India - Celestica

Description

Req ID:
Remote Position: Hybrid
Region: Asia
Country: India
State/Province: Chennai
City: Guindy, Chennai

Summary

We are seeking a skilled and detail-oriented Business Analyst to join our team as a The Senior Specialist, IT Business Analyst. The ideal candidate will play a crucial role in bridging the gap between business objectives and technology solutions, analyzing processes, and identifying opportunities for operational improvement within our manufacturing and supply chain operations. This role will facilitate requirements gathering sessions with business users to define and document current state business processes, pain points with existing processes and map out the desired to-be state. This facilitation may be held in- person by visiting one of Celestica's manufacturing facilities or conducted virtually. Business requirements then need to be mapped to technical requirements to help identify one or more potential solutions enabled by technology. This role requires a strong analytical mindset, excellent communication skills, and a deep understanding of both business and manufacturing processes along with IT solutions.

Detailed Description

Performs tasks such as, but not limited to, the following:
● Requirements Gathering: Facilitate workshops with business stakeholders to elicit and document the as-is process and map out the desired to be process, and prioritize requirements for process enhancements, technology implementations, and operational changes.
● Process Evaluation: Collaborate with cross-functional teams to evaluate existing manufacturing processes, identify bottlenecks, inefficiencies, and areas for automation or improvement.
● Data Analysis: Collect, analyze, and interpret manufacturing /operations and supply chain data to identify trends, patterns, and opportunities for process optimization, cost reduction, and quality enhancement.
● Solution Design: Translate business requirements into functional specifications, proposing technological solutions, workflows, and process modifications that align with manufacturing or supply chain objectives.
● Project Coordination: In certain cases, support the implementation of process improvements and technology solutions by coordinating project activities, tracking milestones, and ensuring timely completion. For those small to intermediate projects, follow a structured project lifecycle, including tracking the project scope, schedule, resources, quality, costs and change requests.
● Change Management: In collaboration with, or under the guidance of the Celestica business excellence (organization change management) team, facilitate a smooth transitions during process improvements and technology implementations via effective communication and training to all impacted stakeholders
● Prioritization: Collaborate with business teams to prioritize requirements and demands for small to medium sized initiatives
● Collaboration: Foster effective communication and collaboration between business
stakeholders, IT teams, and manufacturing and supply chain personnel to ensure alignment and successful project outcomes
● Continuous Improvement: Proactively identify opportunities for ongoing process optimization, suggesting enhancements and innovations to drive operational excellence.
● Industry Knowledge: Stay updated on the latest manufacturing and supply chain trends,
technologies, and best practices to bring innovative ideas and solutions to the table
● Provide regular and accurate reports to stakeholders as appropriate

Knowledge/Skills/Competencies

Proven experience years) as a Business Analyst, preferably within a manufacturing sector.
● Experience in manufacturing and production processes, equipment and technologies.
● Experience in supply chain management processes
● Proficiency in data analysis, utilizing tools such as Excel, SQL, other data visualization software with the ability to interpret and and analyze data to find insights, skills with BI tools to mine data for process improvement
● Familiarity with manufacturing & Supply Chain related software, ERP systems, and process automation tools.
● Excellent communication skills to facilitate and elicit requirements with effective collaboration between technical and non-technical stakeholders.
● Supply chain experience, knowledge of supplier networks, logistics, procurement and global supply chain to identify bottlenecks and provide solutions
● Problem-solving aptitude with the ability to dissect complex issues and propose practical
solutions.
● Project management skills to coordinate and execute process improvement initiatives.
● Knowledge of Lean & Six Sigma methodologies is advantageous.
● Detail-oriented, analytical mindset, and a passion for driving operational efficiency.
● Ability to support IT projects. Defines, documents and carries out small / medium projects
( ● Ability to effectively work within a team environment and or independently
● Understanding of finance, supply chain and manufacturing terms and concepts.
● Organized and able to meet deadlines

If you're enthusiastic about driving process improvement and leveraging technology to enhance manufacturing operations, we invite you to join our team as a Business Analyst.

Physical Demands

Typical Experience

Typical Education

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.