Engineer/ Senior Engineer, Global Customer Assurance - Gurugram

+A customer support and quality assurance role involving responding to inquiries, monitoring interactions for quality and compliance, identifying service delivery gaps and suggesting improvements. · +Respond to stakeholder's inquiries and support requests · Monitor interactions a ...

Technical Lead Job Description · As a Technical Lead for Global Customer Assurance at Colt Technology Services, you will be responsible for 2nd-level troubleshooting of circuits and fault resolution across IP/ SDWAN networks. · Fault Resolution: Live troubleshooting to resolve cu ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of business ...

What will you do · Fault resolution for service-related proactive and reactive incidents over IP/ SDWAN network. This will need live troubleshooting on Colt s IP Circuits to resolve customer faults. · Answer inbound customer/partner calls via designated IVR/queues; authenticate, ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of busines ...

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. · Technical Lead, Global Customer Assurance · Job ID: 36154 · Job Level: PT1 Core ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of busines ...

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. · Technical Lead, Global Customer Assurance · Job ID: 36154 · Job Level: PT1 Cor ...

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. · Technical Lead, Global Customer Assurance · Job Id- 36165 · Job Location- Gurug ...

What you will do · Key responsibilities will include: · Answer inbound customer/partner calls via designated IVR/queues; authenticate, log incidents, and create/triage with complete call notes and correct impact/severity. · Fault resolution for service-related proactive and reac ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of business ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of business ...

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. · Short Description · Job ID: 36142 · Job Location: Gurgaon/ Bangalore · Function ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of busines ...

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Colt provides network, voice and data centre services to thousands of busines ...

Company Description · Ahead WebSoft Pvt. Ltd. is a Gurugram, India-based software development company dedicated to creating exceptional software products. With a customer-centric approach, we collaborate with clients across diverse domains and project scales to deliver customized ...

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Company Description · Ahead WebSoft Pvt. Ltd., based in Gurugram, India, is a software development company dedicated to delivering outstanding software products. Known for its dynamic and customer-focused approach, the company serves clients across various domains with projects o ...