Customer Sales Representative - Thane, India - rainbow international school thane

Description

As a customer sales representative in the education industry, your role would focus on promoting and selling educational products or services to schools, educational institutions, teachers, students, and parents. Here's an outline of the job role and typical requirements:

1. Product Knowledge: Gain a deep understanding of the educational products or services offered by your company, including textbooks, digital learning platforms, educational software, tutoring services, or any other relevant offerings.
2. Customer Engagement: Interact with schools, colleges, universities, teachers, students, and parents to understand their educational needs and recommend appropriate products or services.
3. Sales and Revenue Generation: Drive sales by effectively pitching products or services, handling objections, negotiating pricing, and closing deals. This may involve outbound sales calls, emails, and meetings, as well as responding to inbound inquiries.
4. Relationship Building: Develop strong relationships with educational institutions and key stakeholders to foster long-term partnerships and customer loyalty. Provide excellent customer service and support to address any issues or concerns.
5. Market Research: Stay informed about the latest trends and developments in the education industry, including changes in curriculum, teaching methodologies, and technology adoption, to tailor your sales approach accordingly.
6. Administrative Tasks: Manage sales pipelines, update customer records in CRM systems, prepare sales reports, and coordinate with internal teams such as marketing, product development, and customer support.

1. Education: A bachelor's degree in education, business, marketing, or a related field is typically preferred. However, relevant work experience or specialized certifications may also be considered.
2. Sales Experience: Previous experience in sales or customer service roles, particularly in the education industry or selling to educational institutions, is highly desirable.
3. Communication Skills: Strong verbal and written communication skills are essential for effectively engaging with customers, delivering sales presentations, and building relationships..
4. Interpersonal Skills: Demonstrated ability to empathize with customers, understand their challenges, and provide solutions that meet their requirements.
5. Organizational Skills: Ability to manage multiple tasks, prioritize work effectively, and meet sales targets within deadlines.
6. Technical Proficiency: Familiarity with CRM software, productivity tools, and educational technology platforms may be advantageous for managing sales activities and communicating with customers.

By fulfilling these requirements and excelling in your role as a customer sales representative in the education industry, you can contribute to promoting educational advancement and facilitating learning opportunities for students and educators alike.