associate director- back office - Mumbai, India - Vama Events Pvt. Ltd. - India

Description

Company Description

Vama Events Pvt. Ltd. is a leading Professional Congress Organiser (PCO) in the medical fraternity and has vast experience of organising and managing a wide range of conventions, conferences, symposiums and seminars on a global level. We cater to end-to-end conferences concerning solutions pan India basis. We consult, collaborate and communicate with associations, societies and organisations to define and deliver tailor made conference management solutions.

Ø Full Time Job from Office located at Kohinoor Square, Dadar, Shivaji Park., Mumbai

Ø We work 6 days a week from the office & our timings are 9.30 am to 6.00 pm.

Mandatory Criteria:

· Excellent Communication Skills- especially good command over English language.

· Well-groomed individual and presentable personality

· Please provide 2 references along with your CV

(A) Position: Associate Director Back Office & Events:

Responsibilities: -

• Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues.

• To manage and effectively run the Conference Services activities of the Organisation

• Continued development of strategic action plans to enhance the operation of the Conference

• Monitor revenue and costs of the department and assist in the development of strategies to maximize shareholder return.

• Continual review and analysis of conferences guidelines, core standards, procedures & policies.

• Conduct ROI analysis to ensure effective allocation of organisation funds and staffing resources to achieve business objectives.

• Maximize revenue by upselling and managing clients' budgets effectively.

• Manage all aspects of these events and act as onsite manager to ensure meetings are delivered effectively and professionally.

• Proper know-how of making powerpoint presentations so as to make the pitch presentation based on the project requirements

• Manage and coordinate with entire team of respective project

• Maintaining and drawing up of timelines for your projects

• One point of contact to the client and conference team

• Resolve client conflicts and handle escalation procedures

• Planning and preparing an event checklist based on the elements finalized by the client

• Contributes to team effort by accomplishing related results as needed

• Coordination with events & backend team

• Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.

• Promote and support the professional development of all members of the Conference Services

· Understanding of event production details & timelines

· Venue coordination and management

· Conference Trade layout planning and marking for client and participating companies

• Basic technical knowledge of registration software's, backend training

Requirements: -

• 6-8 years of professional work experience in event operations,Back office Management, vendor management, event logistics management etc

-Ability to manage multiple projects and work assignments concurrently

-Exceptional time management skills with the ability to prioritize while on tight deadlines

-Must be extremely detail oriented.

-The ability to work well in a fast paced event environment.

-Effectively and efficiently work both independently and collectively as a team when needed

• Events will require work during evenings and weekends, so flexibility with work hours is often necessary

Please note shortlisted candidates will be required to come for interview on Friday, 3rd and Saturday, 4th May 2024- Timing: 11am to 5pm at Vama Events Pvt Ltd. Office, Kohinoor Square, Dadar, Shivaji Park., Mumbai