Officer, Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology and Operations - Mumbai, India - DBS Bank

    DBS Bank
    DBS Bank Mumbai, India

    Found in: Talent IN C2 - 1 week ago

    dbs bank background
    Description

    Business Function

    Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Job Purpose

  • Export lodgement
  • Export Pre-Post shipment financing
  • Export payment

    • Key Accountabilities

  • Maintaining the Client services as per expectations at the desired levels and manage all the stake holders.
  • Candidate is required to manage the team handling export transactions

    • Job Duties & responsibilities

  • Monitoring and Processing ofimport trade finance transactions like import bill lodgement, Buyers credit processing, import Payments
  • Sound knowledge of UCP 600, URC, ISBP, URDG guidelines
  • Preferably CDCS
  • Knowledge of LC bill scrutiny.
  • Knowledge on Nostro Reconciliation.
  • Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
  • The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
  • Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.

    • Required Experience

  • Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries.
  • Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions.
  • Excellent Client / Customer management skills, business orientation.
  • Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
  • A positive and attitude to work in a team and provide proper assistance and support to the team as required,
  • Capability to identify areas of risk and suggestions to mitigate

    • Education / Preferred Qualifications

  • Graduate / Post Graduate

    • Core Competencies

  • Strategizing and Problem-solving skills
  • Thorough Knowledge on FEMA, managed trade finance operations with minimum experience of 8- 10 years.
  • Preferred having Knowledge of Trade/and A2 payments.
  • Knowledge of UCP 600, ISPB, URDG

    • Technical Competencies

  • Good knowledge on Microsoft applications
  • Overview of systems used in Trade operations
  • Functional Knowledge in handling SWIFTs

    • Work Relationship

  • Excellent communication skills
  • Presentation skills