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- Handle expert-level Cisco IP telephony Network Infrastructure management.
- Have in-depth understanding of Cisco Unified Communication Products:
- Cisco CUCM (10.x, 11.x, 12.x)
- Cisco Emergency Responder (CER)
- Cisco Call Manager Express & Cisco Unity express
- Cisco Licensing models
- Cisco Expressway
- Cisco IM&P and Jabber
- Cisco Voice Gateways (ISR Routers and Analog gateways)
- Trunks, E1/ T1(CAS, CCS), FXS /FXO, & SIP
- Gatekeepers
- Gateway protocols: H323, SIP, MGCP, SCCP
- Excellent ITIL Knowledge – Incident, Change, Configuration, Problem Management
- Excellent Problem analysis and resolution skills
- Expert knowledge in Cisco Unified Communications Manager
- Expert knowledge in Cisco Unity Connection
- Expert Knowledge in Cisco UCCX
- Expert knowledge in Cisco Session Management platform (SME)
- Expert knowledge in Session Border Controller technology
- Knowledge of UCS and virtualization technologies
- 3-5 years of relevant experience
CISCO Voice - Chennai - Tata Consultancy Services

Description
Job Summary
Expert level experience in handling Cisco IP telephony Network Infrastructure with a strong understanding of Unified Communication Products, ITIL knowledge, and problem analysis skills.
Role Expectations
Required Qualifications
Work Location
Chennai
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