- Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives
- Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them
- Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance
- Monitor individual and team performance using KPIs and performance dashboards
- Handle escalated client issues and ensure high levels of customer satisfaction
- Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks
- Coordinate with internal departments such as underwriting, claims, and customer support
- Conduct regular team meetings, one-on-ones, and performance reviews
- Motivate the team with goal-setting, recognition programs, and performance incentives
- Maintain accurate records of team performance, customer feedback, and operational reports
- Required Qualifications:
- Bachelor's degree in any discipline (preferably in finance, business, or insurance)
- 3–6 years of experience in the insurance sector, with at least 1–2 years in a team-leading role
- Strong knowledge of insurance products (life, general, or health insurance)
- Proven experience in sales or customer service within the insurance industry
- Familiarity with CRM systems and insurance sales tools
-
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Team Leader - Patna - Pnb Metlife India Insurance Company Limited
Description
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Team Leader
Only for registered members Patna, Bihar
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Team Leader
Only for registered members Patna
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Team Leader
Only for registered members Patna
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Autombile Team leader
Only for registered members Patna, Bihar
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Team Leader
Only for registered members Rajeev Nagar, Patna
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Telecalling Team Leader
Only for registered members Old Jakkanpur, Patna
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Sales Team Leader
Only for registered members North Sri Krishna Puri, Patna
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Team leader- Transit Railway
Only for registered members Patna
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Team Leader
Only for registered members Hajipur
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Retail Partner/Retail Team Leader
Only for registered members Old Jakkanpur, Patna
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Sales Manager
Only for registered members Patna, Bihar
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Team Lead
Full time Ciel Hr- Patna
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State Head, Regional Sales manager, Area Sales Manager, sales manager
Only for registered members Patna, Purnia, Ranchi
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Clinical Instructor
Only for registered members Patna, Pune
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Associate Director
Only for registered members Patna
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Business Development Manager
Only for registered members Patna
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Business Development Manager
Only for registered members Patna, Siliguri
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State Manager
Only for registered members Patna
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Zonal Manager
Only for registered members Patna, Bihar
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Placement Officer
Only for registered members Patna, Bihar