guest relation executive - Thiruvananthapuram, India - Gokulam Grand Trivandrum

    Gokulam Grand Trivandrum
    Gokulam Grand Trivandrum Thiruvananthapuram, India

    1 week ago

    Default job background
    Full time
    Description

    Company Overview

    Gokulam Grand Trivandrum, located near Technopark and the international airport, offers luxurious amenities for business and leisure travelers. Close to commercial hubs with beautiful views of Akkulam Lake.

    Job Overview

    Junior GUEST RELATION EXECUTIVE role with 1 to 3 years of experience in the luxurious Gokulam Grand Trivandrum hotel. Full-Time position in Thiruvananthapuram, Kerala, India. Salary range: Competitive. Employee count:

    Qualifications and Skills

    • Customer Service
    • Hotel Management
    • Hospitality Industry
    • Aviation
    • Communication
    • Guest Service Management

    Roles and Responsibilities

    • Welcoming and assisting guests with hotel services
    • Managing guest inquiries and resolving issues promptly
    • Maintaining a high level of customer satisfaction
    • Coordinating with different departments for guest requests
    • Providing personalized services to enhance guest experience