Sales Engineer - Jalandhar, India - Saint-Gobain

Description

➢ Achieve sales target

• Achieve sales target in the assigned territory

➢ Business Development

• Identify new opportunities for conversion

• Convert the identified business opportunities

• Conduct trials – for all established products approved by Product management, report the status of the trial and close the loop for the same

➢ Dealer/Customer Management

• Be involved in customer initiatives & technical engagement (for selected accounts)

• Manage complaints:

o Understand the root cause of the problem & make a detailed investigation report in the complaint module.

o Closure of the complaint in all respects

o Implement/ Suggest corrective actions to avoid recurrence.

• Train the Dealers & DSE's – On the job training

• Train customers

• Co-ordinate for collection of statutory forms

• Maintain relations at all levels at customer's place

➢ Market Intelligence

• Gather information from market on:

o Competition activity o Market Mapping

o Gather Competition price information & reporting

➢ Management of Receivables

• Ensure Collections as per the credit policy

• Maintain the quality of receivables

➢ Reporting – Monthly, Visit

• Manage various sales reports through Customer Interface Management (CIM)

➢ Compliance

• Comply with competition laws

• Comply with SG India Code of conduct

• Implement Environment, Health and Safety (EHS) guidelines

• Comply with Statutory regulations

Qualifications

● B.Tech/ Diploma in Mechanical/Production Engineering

● 2 to 4 years of experience in Front Line Sales of Industrial Consumables like cutting tools, cutting fluids and welding electrodes.

● Strong convincing skills and have experience in industrial sales.

● Experience in Dealer/Customer/Channel Management Skills

● Strong communication and interpersonal skills