Customer Service Executive - Hyderabad, India - Tata Communications

    Tata Communications
    Tata Communications Hyderabad, India

    2 weeks ago

    Tata Communications background
    Description

    Minimum qualification & experience

    0-5 years of experience in ATM industry, Warehouse Management, ATM deployment

    Other knowledge/skills

  • Understanding of electronics and electricals w.r.t ATMs, UPS, Batteries & VSAT etc.
    Adept coordinator & Vendor Management
    Experience in handling Warehouses & inventory management.
    Handling MIS & data management (Basic knowledge of MS-Excel)
    Ability to plan and execute the deliverables within TAT and cost.
    Team Player; process & detailed oriented
    Achiever & Go-getter

    • Key Responsibilities

    Proficient in coordination & execution w.r.t warehouse management and logistics by liaising with internal/external stakeholders & Vendors for carrying out the task assigned.
    Delhi Warehouse responsible to manage the assets requirement.
    Getting the ATM health checkups through OEMs, rework and making ATM deployment ready.
    Managing the costs for repairs and consumpation tracking of all spares available in warehouse
    Cooridnation with Vendors for inventory stock taking & WH compliances on weekly basis
    Publishing Physical Verification report on monthly basis;
    Maintaining and itrating the inventory of assets at Warehouse
    Tracking of all consignment on real time / daily w.r.t documentation issued
    Vendor management and follow ups
    Spare Management handling – End-End supply chain w.r.t logistics, documentation, handling, packaging, tracking & Billing
    Responsible for handing end – to – end documentation w.r.t logistics viz. STO management, e-Waybill management and adept tracking against documentation issued for the movement though Warehouse
    Adept coordination with Landlord/s and Logistic vendor towards timely Asset Retrieval, Asset Replacement & Asset movement either from dropped sites or from / to Warehouse.
    He need to ensure ATM deploymenet. His task will be to manage ATM deployment work in the region, need to ensure that ATM got TL in min time.
    Assets movement to be track from WH to Sites.
    Timely Assets movement from Closure sites and ensure assets.