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- Handle the front desk and maintain visitor records.
- Manage administrative chores and organisational tasks.
- Create a welcoming, professional environment for clients and customers.
- Data Management
- CRM
- Managing the reception area and ensuring the office is neat and tidy.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.
- Bachelors degree in any field.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Customer-oriented mindset with a passion for providing exceptional service.
- Fluency in English, Hindi, and Kannada with any other regional language.
- 12 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).
Front Desk Representative - Bengaluru, India - HRPRO Consulting
Description
Were seeking a skilled and friendly Front Office Executive to join our client's team at Jigani Industrial Area, Bengaluru.
Role: Front Office Specialist [Female Preferred]
Industry: High Value Granite & Marble Showroom
Job Responsibilities:
You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.