IVR Testing - Hyderabad

Experienced QA professional with 6 years of expertise in testing Genesys-integrated call center applications ensuring seamless end-to-end functionality across IVR CTI CRM and third-party integrations Proven ability to lead QA efforts coordinate with offshore teams and continuousl ...

Job Summary · Experienced QA professional with 6 years of expertise in testing Genesys-integrated call center applications, ensuring seamless end-to-end functionality across IVR, CTI, CRM, and third-party integrations. Proven ability to lead QA efforts, coordinate with offshore t ...

+Experian gathers, analyses and processes data in ways others can't. We help individuals take financial control and access financial services businesses make smarter decisions lenders lend more responsibly and organizations prevent identity fraud and crime. Our 17 800 people in 4 ...

The Senior QA Automation Engineer will evolve manual testing into robust automation for a consumer-facing IVR supporting Experian's Consumer Services contact centers. · ...

We are seeking an IVR Test Engineer with a minimum of 10+ years of IT experience, specifically with relevant experience in Functional/Automation Testing Projects. The ideal candidate must have a strict IVR background (IVR Concepts/Call Flow) and proven expertise with the Cyara to ...

+Job summary · Experienced QA professional with 6 years of expertise in testing Genesys-integrated call center applications. · +Required Skills & Experience6 years of experience in QA and testing, with strong focus on Genesys call center solutions · + · Call center workflows and ...

We are looking for skilled professional with 6 to 15 years of experience in BPO/Call Centre industry specifically in IVR testing and CYARA. · , Conduct thorough testing of IVR applications to ensure quality and functionality. · , Collaborate with cross-functional teams to identi ...

p1c3tsts10+ years of experience as a Business Analyst, with a primary focus on · Telecom solutionsIVR systemsTelecom Back Office Operations · Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills · Expertise in working close ...

10+ years of experience as a Business Analyst with primary focus on Telecom solutions IVR systems Telecom Back Office Operations and strong knowledge & hands-on expertise in IVR systems telecom solutions Prompt Engineering and conversational AI platforms like Kore AI & Agentic AI ...

We are looking for a skilled IVR Engineer with 3 to 8 years of experience in IVR development and implementation. · We require expertise in designing call flows from requirements documentation and workshops, · and proficiency in one or more IVR development environments, such as Ge ...

Develop and execute comprehensive test plans and test cases for functional, regression, and performance testing. · ...

We are seeking a detail-oriented and experienced Medical Coder – Radiology & IVR to join our healthcare operations team. · Review and analyze medical records, physician notes, operative reports, and diagnostic findings to assign accurate medical codes. · Perform coding for radiol ...

We are seeking a detail-oriented and experienced Medical Coder - Radiology & IVR to join our healthcare operations team. The ideal candidate will have strong expertise in coding radiology procedures, interventional radiology (IVR), diagnostic medical tests, medical scans, and the ...

We are seeking a highly skilled IVR Tester with 6 years of experience in QA and testing. The ideal candidate will have hands-on experience with Genesys Cloud / Genesys Engage platforms. · Minimum 6 year experience in QA and testing, with a strong focus on Genesys call center solu ...

Job Description: · About the Role: · Seeking a highly skilled IVR Tester with a 6-year experience to join our dynamic team. · Requirements: · Minimum 6 year experience in QA and testing, with a strong focus on Genesys call center solutions. · Hands-on experience with Genesys Clou ...

+Job summary · Automation tester with experience in Cyara automation testing and strong functional testing skills. · +ResponsibilitiesCyara automation testing · ...

Seeking a Sr. QA Automation Engineer to transition manual testing into automated frameworks for IVR and global contact centers. You'll build scripts for voice and CRM apps within a DevOps Scrum team, ensuring high-quality consumer experiences. · ...

Key Skills: · Automation Testing, VoIP, API Testing, Selenium · Call Center Application/IVR experience is must · Role Overview: · Develop and execute detailed test plans and test cases covering functional, regression, and performance testing. · Design, implement, and maintain aut ...

Analyze contact center solutions using Amazon Connect including contact flows IVR systems and integrations. · Implement AWS services such as Lambda Lex Polly S3 DynamoDB and CloudWatch to support contact center functionality. · Integrate Amazon Connect with CRM platforms ticketin ...

We are looking for a Senior QA Automation Engineer to evolve manual testing into robust automation for a consumer-facing IVR supporting Experian's Consumer Services contact centers. · Design, develop and maintain an automation framework with a strong quality-first mindset. · ...