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  • Technical Lead - Mumbai - inMorphis

    inMorphis
    inMorphis Mumbai

    2 weeks ago

    Default job background
    Description

    We are seeking a Technical Lead (ServiceNow HRSD) with Full-time experience in Mumbai Location Only.

    Key Requirements:

    • 6+ years of ServiceNow development experience, including expertise in HRSD modules.

    • Strong experience in HR shared services, HR service delivery, and HR process optimization.

    • Proven track record in leading full-cycle HRSD suite implementations.

    • Expertise in Case Management, Knowledge Management, Integrations, and Workflows.

    • Experience with Enterprise Onboarding and Transitions (HR life cycle events).

    • Strong Agile methodology knowledge and ability to manage workstreams in an Agile environment.

    • Excellent stakeholder management and project leadership skills.

    • Strong problem-solving skills with the ability to analyze and mitigate project risks.

    Solution Design & User Experience:

    • Define and establish user journeys and create user stories for design and configuration required.

    • Oversee iterative HRSD configuration, engaging stakeholders for joint design sessions and feedback.

    • Support system validation, transition planning, and production deployment readiness.

    • Stakeholder Engagement & Professional Development:

    • Build and maintain strong client relationships while acting as a trusted HRSD advisor.

    • Establish a reputation as an industry expert in HR Shared Services and ServiceNow HRSD.

    • Mentor and guide team members in HRSD best practices and ServiceNow capabilities.


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