Business Development Manager - pune, India - Charkos Global

Business Development Manager responsible for driving revenue growth, customer acquisition, and relationship management in a specific territory.

• Revenue Growth: Own and deliver sales budget for the territory, increasing revenue through strategic planning and execution.
• Customer Acquisition: Identify and acquire new customers, manage relationships, and develop business opportunities to increase market share.
• Customer Support: Provide first-line support and communication for customers, addressing product queries, treatment planning, and course corrections.
• Scanning Services: Offer on-demand and on-site scanning services as required, enhancing customer experience.
• Event Management: Organize and lead local marketing, training, technical, and KOL events to promote products and services.
• Sales Pipeline Management: Provide visibility into the sales pipeline, using CRM tools to track progress and identify opportunities.
• Market Analysis: Understand the competitive landscape and market trends, sharing insights with the management team to inform business decisions.
• Sales Performance: Maintain sales volume, product mix, and selling price, analyzing trends and competitor activities to optimize performance.
• New Product Launch: Support the execution of new product launches, including competitor analysis and pricing strategies.
• Account Management: Maintain control over accounts receivable, ensuring timely payment and minimizing financial risks.
• Customer Satisfaction: Collaborate with marketing and clinical teams to deliver high customer satisfaction and build brand equity.
• Customer Satisfaction Score: Own and manage customer satisfaction scores, driving continuous improvement.