Supervisor-Sales Desk - Mumbai, India - Optical Arc Pvt. Ltd.

Description

Company Overview

Optical Arc Pvt. Ltd. is a full-service company specializing in custom software development, mobile application development, database management systems (DBMS), data visualization, ALM, PLM, and website development. We provide tailored solutions to help businesses grow and succeed. Join our team to be a part of our innovative projects and advance your career in the IT services industry. Visit our website at for more information.

Why work with us: We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and improve. If your work ethic is in line with us, youll be a great fit.

Additional Perks: Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here.

Location: Andheri, Mumbai

Job Responsibilities:

Understanding customer requirements and sharing relevant options with them

Maintain and develop relationships with new & existing customers via telephone calls, emails and whats app

Managing and Supervising team of agents responsible for incoming calls and sales.

Achieve growth and hit sales targets by successfully managing the sales team.

Achieving sales and conversion targets as given by the team also Evaluate performance with key metrics.

Required Skills:

A user-centric approach to drive higher satisfaction among guests, owners

Ability to execute and drive efficiency through continuous process improvement.

Strong interpersonal skills with the ability to collaborate and manage.

Strong in advance excel, google sheet management

Ability to deliver results under pressure and within the deadline.

Strongly inclined to do high-quality and impactful work in a dynamic environment.

Qualification and Experience:

Bachelor/ Master's degree in engineering, business administration, or related field with a minimum of 3 years of work

experience in sales is required.