Engineer - Customer Service Operations (Customer Service Operations) - B2101_2 - Pune, India - Tata Communications

    Tata Communications background
    Description

    Broad outline of the Role

    Purpose - Broad objective of the role

    Size and Scope of Role - No. of direct reports

    Size and Scope of Role - Total team size

    Minimum qualification & experience

    Other knowledge/skills

    Key Responsibilities

    SDWAN, IPSec, BGP, OSPF, Zscaler, IP networks

    Please consider the skills as SDWAN or Zscalar
    Thorough understanding on networking protocols.
    SDWAN hands On experience.
    CCNA/JNCIA/VNX-100 (global certification mandatory).

    Other knowledge/skills

    - Zscaler Basic architecture understanding.
    - Zscaler Traffic flow for home users and office users.
    - Basic routing concepts to be clear.
    - Basic hands on at Zscaler configuration portal.
    - ZPA architecture and concepts.
    - End to end Zscaler troubleshooting

    Knowledge / Skills

    Communication Skills