International CSE - Mohali, Chandigarh - Linchpin Technologies

Answering customer questions about the products · Resolving customer complaints. · Voice/Non-Voice · 5 days working. · Rotational shifts. · Immediate joiners · Required Candidate profile · Excellent verbal and written communication · Under grad/Grad/PG · Fresher/experienced both ...

Efficiently handle inbound/outbound calls/Messages and transfer them to the relevant agent or department. · Assist customers if they are facing a problem and troubleshoot it. · 5 days working. · Required Candidate profile · Qualification - 12th/Grad · Rotational Shift · Fresher / ...

Required Candidate profile · WORK FROM OFFICE · Excellent English Communication required · UG/Grad/PG · Fresher/Exp. · Rotational Shifts ( 24*7) · Immediate joiners only · Candidate must be available for face to face round of interview · ...

Roles and responsibilities - · Solve customer queries over calls, emails and chat · Provide best assistance to customers · Ensure resolution to clients · Required Candidate profile · Rotational Shifts ( 24*7) · WORK FROM OFFICE · Excellent English Communication · UG/Grad/PG · Fre ...

Handle Queries, Requests and Complaints from customers by ensuring end to end resolution. · Ensure a significant improvement in customer experience. · Rotational shifts with 5 days working · Required Candidate profile · Immediate joiners · Graduate/Undergraduate/Postgraduates · F ...

Key Responsibilities: · Manage inbound and outbound calls as well as email/chat support · Resolve customer issues promptly and accurately · Document all interactions in CRM systems · Meet defined service level agreements (SLAs) and quality benchmarks · Work closely with internal ...