Receptionist - Chandigarh, India - Decano Consulting

Description

• Front DeskOperations:
  
• Greetand welcome visitors in a courteous and friendlymanner.
  
• Manage incomingcalls transferring them to the appropriate department orindividual.
  
• Maintaina neat and organized receptionarea.
  
• VisitorAssistance:
  
• Directvisitors to the appropriate person ordepartment.
  
• Provideinformation about the organization products orservices.
  
• CommunicationHandling:
  
• Manageand distribute incoming and outgoing mail emails andpackages.
  
• Relay messagesaccurately andpromptly.
  
• AdministrativeSupport:
  
• Assistin various administrative tasks including data entry andfiling.
  
• Schedule andmanage appointments meetings and conference roombookings.
  
• CustomerService:
  
• Addresscustomer inquiries and provide assistance asneeded.
  
• Ensure a highlevel of customer satisfaction with a professional and friendlyapproach.
  
• Securityand AccessControl:
  
• Monitorand control access to thepremises.
  
• Issue visitorbadges and maintain a log ofvisitors.
  
• Coordination:
  
• Collaboratewith other departments to ensure smoothoperations.
  
• Notifyrelevant staff of visitorarrivals
  
  

Requirements

• CommunicationSkills:
  
• Excellentverbal and written communicationskills.
  
• Polite andprofessional phoneetiquette.
  
• CustomerServiceOrientation:
  
• Friendlyand approachabledemeanour.
  
• Ability toprovide excellent customer service to both internal and externalstakeholders.
  
• OrganizationalSkills:
  
• Strongorganizational and multitaskingabilities.
  
• Attention todetail in maintaining a tidy and efficient receptionarea.
  
• Adaptability:
  
• Abilityto handle a variety of tasks and adapt to changingpriorities.
  
• TechProficiency:
  
• Familiaritywith basic office equipment and proficiency in using computerapplications.
  
• ProfessionalAppearance:
  
• Maintaina professional and presentableappearance.
  

Excellent Communication Skills: Strong verbal communication skillswith a clear and pleasant phone manner. Customer-Focused: Abilityto understand and address customer needs effectively. PersuasionSkills: Adept at using persuasion techniques to encourage potentialcustomers to take desired actions. Result-Driven: Proven ability tomeet or exceed sales targets in a fast-paced environment.Adaptability: Flexibility to adapt to changing scripts, strategies,and customer interactions. Team Player: Ability to workcollaboratively within a team and contribute to a positive workenvironment. Basic Computer Skills: Familiarity with basic computerapplications and data entry.