Associate Product Manager - Bengaluru, Karnataka
3 weeks ago
Job summary
ClickPost is Asia's largest logistics intelligence platform helping brands improve post-purchase and logistics operations Founded in 2015 we've been profitable for the last five years backed by top-tier investors and growing ~2x year-on-year Our culture is built on ownership learning transparency and velocity This role sits at the intersection of B2B logistics transformation Darwin and core platform capabilities like communication flows integrations onboarding and reliability You'll work close to customers engineering sales onboarding and ops teams owning outcomes end to end We're looking for a high-ownership Associate Product Manager who learns by doing You'll drive discovery execution delivery across customer-facing workflows internal tools integrations platform features This is not a spec-writing role You'll be expected to deeply understand workflows reason from first principles push things to completion What You''ll Work On Examples of problem areas you may own Own and drive Clickpost''s Communication module flow builders along with WhatsApp Gateway roadmap end-to-end working closely with the SPM engineering teams Invoice reconciliation discrepancy detection carrier invoices AI-led POD verification document intelligence Dispatch warehouse-facing workflow digitization Platform reliability onboarding automation manual ops Internal tools automations that reduce effort across teams Product Discovery Strategy Act as product owner assigned problem areas through customer calls workflow mapping data analysis field visits Synthesize customer pain points business impact technical constraints into clear product direction Contribute roadmap prioritization structured data-backed inputs Execution Delivery Act product owner features scoping launch post-release tracking Write PRDs user stories acceptance criteria Create epics tickets follow up with engineering unblock execution Own UAT edge-case validation production readiness Monitor usage performance operational metrics post-launch Pre-sales Onboarding Adoption Support pre-sales demos API walkthrough solutioning Own onboard journeys work CS ops reduce friction Build playbooks documentation onboard guides internal training material Ensure feature adoption across internal teams customers Platform Integrations Work API-driven products gateways integrations workflows Analyze logs delivery statuses retries error codes usage data Drive new integrations requirements documentation testing rollout Skills Required Must-Have High agency take action without waiting instructions Strong systems thinking comfort reasoning trade-offs second-order effects Structured problem-solving first principles Comfort working APIs Postman logs debugging QA workflows Data-driven mindset turn insights action Clear written verbal communication Comfort operating ambiguity fast-moving environments AI Tooling Hands-on use modern AI tools Prompt engineering AI-first ways working Product Taste High bar UI UX clarity usability Strong attention detail quality Curiosity humility ambition willingness hustle Qualifications Required Bachelor's degree Top institution Years experience product product ops solutions implementation similar fast-paced role Demonstrable hands-on use AI side projects mandatory Prior exposure SaaS B2B products logistics supply chain platform products comfortable visiting Ownership autonomy immense responsibility own execute Culture value velocity give lot ownership move fast experiment updated newest technologies team thrives transparency Compensation competitive salary performance bonus Benefits Health insurance Generous vacation policy Learning development budget Team events company offsite Company laptop devices Maternity paternity benefits
Job description
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