MS Dynamics CRM - Hyderabad, India - Narvee Technologies Pvt Ltd

Description

Roles & Responsibilities

• Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the businesss organizational process
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Writing technical specifications for planned work
• Mocking up specifications for our overseas Live Services team, and facilitating the completion, testing and deployment of development projects
• Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View
• Building and configuring CRM forms, views, dashboards and workflows
• Developing SSRS reports using Microsoft SQL and FetchXML
• Working closely with BI project teams or other resources for completion of projects related to the CRM system
• Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
• Maintain code repository, VSTS backlog and source control
• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
• Regularly communicating with the Business Systems Manager and business users on the status of issues and projects
• Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap
• Estimating the completion of tasks and managing resource time
• Ensuring consistent release management, change management and project approval processes
• Support of the application including fixing application issues

Qualifications

• Strong written communications especially related to articulating technical specifications
• 2 years experience with Microsoft Dynamics 2016/365 CRM
• Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
• Experience with CRM API, REST/ODATA and SOAP endpoints
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, TFS/VSTS, source control, CRM SDK

Desired Skills

• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
• Familiarity with Data Export Service and Azure SQL
• SSIS or other ETL technologies
• Experience working with consulting services industry or salesforce automation/project service automation solutions
• Microsoft Certification
• Project Management