No more applications are being accepted for this job
- 1 to 3 years of experience in collections
- Proven experience in managing a collection team
- Strong knowledge of collection laws and regulations
- Excellent communication and negotiation skills
- Ability to analyze data and identify trends
- Attention to detail and accuracy
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure
- Oversee and manage the collection activities of the company
- Develop and implement effective collection strategies
- Monitor and analyze collection performance metrics
- Review and evaluate collection policies and procedures
- Train and mentor collection agents
- Handle escalated customer inquiries and complaints
- Maintain accurate and up-to-date collection records
- Prepare reports and presentations on collection performance
- Collaborate with other departments to optimize collection processes
Assistant manager collections - Bengaluru, India - VCATCH
Description
Qualifications and Skills
Roles and Responsibilities