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Cochin

    Cloud DevOps Engineer - Kochi, India - TalentBasket

    TalentBasket
    TalentBasket Kochi, India

    1 week ago

    Default job background
    permanent Technology / Internet
    Description

    Job Description :

    A cloud engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/s to manage the hosted or cloud native applications in an efficient and secure manner.

    Your responsibilities will include :

    • To collaborate with specialist teams within the organization and third-party suppliers, to deliver outstanding results for our clients
    • Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams
    • Manage business stakeholders through clear and accurate communication
    • Configure and fine-tune hybrid and cloud native systems
    • Monitoring and managing systems within the scope of the service
    • Maintaining data integrity and access control by making use of operational tools
    • Monitoring cloud costs and explore cost optimization strategies
    • Plan and take preventive actions to mitigate risk of service disruptions
    • Planning and patching systems based on generated software vulnerability reports
    • Responding to alerts and escalation of incidents, with the aim to analyze and resolve them
    • Execute root cause analysis into P1/P2 incidents
    • Fulfilling service requests raised
    • Deploy release packages from a CI/CD solution
    • Ensure training material and technical documentation on new and existing operating process are kept up-to-date
    • Reporting key metrics to the service manager
    • Participate and contribute to our Agile way of working including planning, retrospectives and showcases
    • Document and track issues and reasonable steps taken within the ticket management system
    • Provide after-hours support within a defined roster

    Who you are :

    • You must have a strong technical aptitude and an organized, process driven work ethic.
    • You will have strong written and verbal communication skills and a track record for providing high customer satisfaction.
    • At least 3 years experience in an Online Systems/Web application support
    • Exposure to APM monitoring, alerting and identifying trends with dashboards
    • Experience with installation, configuration, managing and operating Linux systems
    • Knowledge of best practices and IT Operations in an always-up and always available service
    • Have a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP)
    • Hands on experience with Docker and Kubernetes will be an added advantage
    • Experience in querying logs using log aggregation tools like ELK, SPLUNK, etc.
    • Working knowledge of SQL and NoSQL database like experience working with JIRA and Confluence
    • Prior working experience in an Agile environment will be an advantage
    • An understanding of ITIL practices would be ideal
    • You must be willing to work in shifts.
    )
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