- Ensure RAW transcripts are uploaded within 3x of the call length with an accuracy of 96.33%. Also, ensure that the text is updated in the Express window for the clients to view on a regular basis for Express calls
- Back up for TL
- Managing the transcription team in absence of the Team Lead. Pick calls and allocate them to transcribers.
- Feedback to transcribers on the segments reviewed by them.
- Live calls are uploaded and the team is occupied
- Listening Ability - To be able to review the transcript while listening to different accents
- Typing Skills - To be able to type/edit the transcripts faster accurately
- Strong Knowledge of Financial terms - To understand the context of the calls and terminologies being used as the calls are majorly related to financial performance of the company.
- Research Skill - To be able to research on the relevant Products, Executive names not easily understandable in the audio
- Ability to work in Pressure - The nature of the work is highly tiring both physically and mentally and hence to be able to absorb the pressure is a very essential requirement for the job
- Ownership - As the role requires to acts as backup of TL during their absence, the role requires Ownership
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Editor 1 - Hyderabad, India - FactSet
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