S2P-Manager - Hyderabad, India - Genpact

Description

Job Summary: Manager
The Procurement Manager will be responsible for overseeing and managing procurement operations, developing, and implementing procurement policies and procedures, collaborating with cross-functional teams, and ensuring compliance with procurement policies and procedures.
Responsibilities:

• Develop and implement efficient and effective procurement policies and procedures.

• Oversee and manage the procurement operations team, acting as the gatekeeper for procurement operations.

• Address client concerns and escalations in a timely and professional manner.

• Ensure compliance with procurement policies and procedures, SLAs, KPIs, and TAT.

• Collaborate with internal & external stakeholders (Client & Their Vendors) to resolve queries, including AP and O2B teams.

• Closely monitor the order expedition process (ETA Management) & support in appropriate revenue forecasting.

• Develop standard operating procedures (SOPs) and desktop procedures (DTPs) for procurement operations.

• Ensure that all allocated tasks are completed within the prescribed turnaround time (TAT).

• Conduct Root Cause Analysis (RCA) processes to identify the cause of procurement errors and develop corrective action plans.

• Publish various MIS reports to monitor procurement performance.

• Drive process improvements and transformation projects in the team.

• Manage staffing, appraisal, and HR administration tasks.

• Manage Assistant Managers, Management Trainees, and Process Developers.

Minimum Qualifications & Skills:

• Bachelor's degree in business administration, Commerce, Supply Chain Management, or a related field.

• Minimum of 8-10 years of experience in procurement coordination or procurement operations management roles, with people management experience.

• Strong negotiation, communication, and interpersonal skills.

• Experience in managing a team of 20-30 members as DRs.

• Strong analytical and problem-solving skills.

• Knowledge of procurement policies and procedures.

• Proficiency in using procurement tools such as SAP and Query Management tools like Ariba/Coupa.

• Knowledge of e-Sourcing and e-RF events.

• Strong understanding of market trends and industry practices.

The ideal candidate will have experience with outsourced procurement activities, a strong understanding of procurement processes, tools, technologies, and people management.

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