Technical Writer Senior - Chennai, India - FIS

Description

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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

Team Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses knowledge in a specific business area.

What you will be doing:

• Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
• Composes or updates material that is mostly standardized for reports, manuals, technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance software and hardware.
• Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
• Interviews programmers, engineers, developers, and other technical personnel; Reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation.
• Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, may select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication, and arrange for typing, duplication and distribution of material.
• Assists in creating project plan, etc. for completing documentation.

What you bring:

• 4-7 Years in IT Technical Writing
• Thorough knowledge of information mapping concepts
• Skill in investigation and analysis
• Skill in preparation of written material
• Proficient with the following software: DITA & Astoria, Microsoft (Word, Excel, PowerPoint, Visio); Adobe (Acrobat Professional, Robohelp) Jira, and SharePoint.
• Skill in business communication and training
• Skill in evaluation of documentation
• Skill in production and quality control
• Skill in publishing system operation
• Skill in understanding and focusing on the clients' needs, establishing credibility and building relationships with clients
• Skill in editing writing for punctuation, syntax, and grammar
• Ability to communicate effectively verbally and in writing
• Ability to establish and maintain effective working relationships with employees, clients and public.
  

What we offer you:

• Competitive salary and excellent bonus potential.
• Attractive benefits including private medical cover, dental cover, and travel insurance
• Training on documentation tools.
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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