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  • It Specialist - Bengaluru - Focus Edumatics Pvt Ltd

    Focus Edumatics Pvt Ltd
    Focus Edumatics Pvt Ltd Bengaluru

    1 month ago

    Default job background
    Full time
    Description

    About the Role

    FEV Tutor is seeking a highly skilled and innovative IT Specialist to drive Service Desk, Automation, and Strategic Systems Delivery functions within our global IT Operations organization.

    In this role, you will report to the IT Manager and be responsible for driving the development and implementation of IT service desk execution, leading automation initiatives, and overseeing the strategic delivery of IT enablement, systems, and services on a worldwide scale.

    Key Responsibilities

    • Excellent verbal and written communication skills
    • Excellent organizational skills with the ability to multi-task
    • Ability to troubleshoot a wide range of technical implementations

    Technical Skills:

    • Install, configure, upgrade, and monitor web served related software
    • Manage, maintain, troubleshoot, and support our clients' network infrastructure
    • Troubleshoot and utilize advanced Active Directory tools
    • Advanced utilization of service-specific tools and technologies to deliver onsite and remote user support services

    Requirements:

    • Minimum 4-5 years leading Global IT Support and Delivery organizations
    • Experience in IT Transformation, specifically manual to automated for large Organizations with a heavy remote workforce
    • Bachelor's degree in IT, Computer Science, or a related field; a master's degree is a plus

    About FEV Tutor

    FEV Tutor is a mission-driven, technology-enabled education services organization that provides high-quality, research-based online learning solutions to disadvantaged and at-risk students in the United States.

    About Alpine Investors

    Alpine Investors is a people-driven private equity firm focused on building enduring companies by working with, learning from, and developing exceptional people.


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